Lisa Garofolo

02/08/2023 13:09

Bought a ring from this place inside margaritaville riviera Maya in June but now the stone fell out !!!!!!!! Can’t get them on the phone

Edith Anaya

17/06/2023 10:09

Pésimo servicio de la señora Itzel. Compre unas sandalias y todavía no salía del local cuando revisé que las dos eran dos tallas completamente diferente. Le pedí que me devolviera mi dinero mejor y dijo que no se aceptaban devoluciones ni cambios. Le pedí que le hablara a alguien que le ayudara porque esto no es acceptable. La señora Eloísa que presumo es su gerente, vino y me dijo que me uviera las sandalias antes de comprarlas. Al fin no me regresaron mi dinero ni un cambio. Porfavor no visiten este local, mejor compren de las persona que tienes sus puestos humildes fuera.

Linoy Pertzborn

01/10/2021 21:52

They are SCAM ARTISTS!!! Don't buy there!I bought a ring and bracelet with "Zultanite" stones which are color changing stones on it from a store in a hotel I stayed at. The ring's stone is at least 2 carat, and 3 carat for each stone in my bracelet and I had 5 of them. After research online the next day I found out it's an EXTREMELY rare stone, cost of 1 carat can be from 200-700 USD for the 1 carat alone. Between both my jewelry it's maybe 15 carat bomind and I paid $250 USD for BOTH. Which means if the stone was real it would cost me thousands! They refused to refund, kept claiming it's real and I should just enjoy it. There's no way in hell a tourist store (which always overprice things) will sell ANYTHING at such loss of thousands of dollars if it was othentic stone. They are liers and dishonest. I filled a report with the hotel about them because they don't deserve to be there and do business there.